Network Services Group - Remote Help Desk

Network Services Group
Box 5705
Saginaw, MI 48603
989.776.2080

Remote Help Desk

Our custom remote support program offers quick and efficient troubleshooting of any problems you may be experiencing. Within seconds, we can remotely control the problem computer and resolve any issues, without the need to be on-site.

When instructed by our support department, please click the appropriate link below to start your session.

Internet Explorer Users

Please click here to start the Remote Helpdesk (Updated Jul 29, 2008). When you run Remote Helpdesk software from our Web site you may get a security warning message that looks something like this:

You have two options:

There is nothing wrong with the file, so you can click on "Run" to proceed with the download and run it as expected
You can Save to save the file to your hard drive, and you can subsequently launch it manually from there.

Netscape Users

Please click here to download Remote Helpdesk (Updated Jul 29, 2008) to a local directory and start the application from the saved file.

By Email

If you cannot download, please advise us by email and we will post Remote Helpdesk to you in a zip file. When received please unzip and start the Remote Helpdesk program.