Network Services Group - IT Solutions

Network Services Group
Box 5705
Saginaw, MI 48603
989.776.2080

IT Solutions

Computer support packages
Computer repair services (on-site and in-house)
Disposition of hardware
E-mail support
Hardware analysis
Help desk
Network analysis and design
Remote desktop support
Server monitoring
Virus removal and repair

Network Services Group (NSG) offers a wide range of services to help your business manage the information technology world. From a small office with one computer to companies with a large technology infrastructure, NSG has the knowledge, hardware, and manpower to give you top quality IT support (at a fraction of the cost of maintaining an IT staff!). Please e-mail us at sales@netservicesgroup.com if you are interested in any of our offerings.

Computer support packages

NSG understands the need for immediate support for your office IT needs, but we also know that the expense of a full-time IT staff can be cost prohibitive. That's why we offer our Business Solutions packages. Our packages guarantee you support when you need it, giving you the benefits of a full-time IT staff at a part-time cost.

Computer repair services (on-site and in-house)

Everyone that has used a computer on a regular basis knows that they are far from perfect, and occasionally components need to be repaired or replaced. NSG has a full technical staff ready to help you with any computer problem. You can bring your computer to our office for repair work, or we can assist you at your place of business at your convenience.

Disposition of hardware

If your office is planning a move, NSG is ready to help you remove and restore your hardware infrastructure. It can be quite a challenge to have everything setup identically between offices, and it is more challenging on a rigid timetable. The professionals at NSG can have your existing infrastructure ready to go quickly, so your employees don't lose any valuable time.

E-mail support

Our staff is trained to provide support for your e-mail issues, ranging from setting up Outlook Express to managing your office Exchange Server. Our web services team also offers inexpensive domain name, web and e-mail hosting with 24/7 customer support. Our mail servers are support Delivery Status Notification. As a DSN Compliant e-mail provider we are compatible with with many governmental programs such as the U.S. Bankruptcy Courts Electronic Bankruptcy Noticing (EBN) program.

Hardware analysis

Think you might need an upgrade, but don't know where to start? Our team will help you create and implement a plan for all the systems in your office, showing you the most effective upgrades available for the hardware and software you use.

Help desk

The NSG technical department is available throughout the business day to answer your questions either over the phone or in person at your office. Your staff can call us for the resolution of any computer related problem, and our team will be available to help you resolve the issue quickly.

Network analysis and design

In the new Information Age, an effective network can be the deciding factor in building a successful business. NSG understands the complexity of network deployment and maintenance, as well as the importance of a reliable system. That's why we specialize in constructing top quality, reliable networks that your business can depend on.

Remote desktop support

Imagine having a fully trained, fully staffed IT department at your beck and call, 24/7. Imagine having all the expertise to keep your network, PCs, programs, and most importantly, people, running smoothly - just a phone call away.

Now imagine having all these benefits with no payroll expense and no high-priced consultants running up the meter. Imagine instead a low, flat monthly fee per system.

How much more productive and profitable would your company be?

If you need immediate telephone computer or network tech support and cannot get help from your Internet Service Provider or your computer system builder, we can help. NSG's technicians are specially identified according to their expertise. Within minutes of your telephone call (or online support request) we can tap one of our experts to call and assist you right over the phone - within minutes.

We can coach you on software programs, networking issues, troubleshooting/diagnosing a hardware issue, or provide you with specialized expert consultations on a variety of technical issues. Phone time is billed in 15 minute increments and starts only from the time our designated technician calls you.

Server monitoring

When it is important that your server is active 24 hours a day, it is important to know immediately when it goes down. That's why NSG offers Server Monitoring services. Our team will contact you immediately when a server outage is detected, helping your employees get back to work quickly.

Virus removal and repair

NSG technicians are virus experts. We excel at removing hard-to-remove viruses and restoring an operating system to its pre-virus condition. But, our best business service is the prevention of viruses. From hardware to software solutions, NSG can help prevent most viruses from ever getting to your system.