Network Services Group - Business Solutions

Network Services Group
Box 5705
Saginaw, MI 48603
989.776.2080

Business Solutions

NSG understands the need for immediate support for your office IT needs, but we also know that the expense of a full time IT staff can be cost prohibitive. That's why we offer our Service Agreement packages. Our packages guarantee you support when you need it, giving you the benefits of a full-time IT staff at a part-time cost. If you are interested in one of our packages or have a question for our team, please feel free to email us or call at 989.776.2080. Our team is ready to help your business get back to business.

Features

Remote network management and monitoring
On site service and administration
Priority response
Telephone and remote support (available to a customer's IT Department)
Extra hours can be purchased each month at contract hourly rate
Certified technicians with years of field experience
Maintenance Documentation (Extensive and detailed logging for systems and servers)

Benefits

Lower hourly rate than non-contract rate
Flat hourly rate for the term of the contract
Increased uptime through proactive maintenance resulting in worker productivity
Reduce risk of losing business data
Easier to plan and to project budgets for information technology hardware, software, and service
Be advised on current and new technology costs, benefits and pitfalls
Peace of mind from knowing that you are properly maintaining computers and the network system(s)
Increased security from viruses, hackers, and unauthorized use
Continuous improvement in the application of information technology
Effectively manage fluctuations in IT staff work load
Convenience of having an IT staff member without having to pay employee benefits
Flexibility in how service hours can be applied including:
- Data backup setup and maintenance
- Remote access setup via a VPN, VNC, or PC Anywhere
- Special Projects such as: installing new hardware, software, IT consulting, or IT project management
More return value from technology investments
More service value as a result of having an ongoing long-term relationship with a Technician that has been assigned to your account.