Posted on Monday April 29, 2019 | business reputation, businesses, call recording, customer satisfaction, customer service, employee performance, office tool, voip
Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your organization.
Posted on Friday April 26, 2019 | word, skype edit, powerpoint, office 365 features, excel, electronic signature
Need help getting some work done? Microsoft constantly releases new Office 365 features that can give you an edge over the pile of work on your computer. With some of the new Office 365 features, you can Skype over a document with your coworkers, plot charts into Excel with ease, and even sign for a document electronically with any device. So treat yourself and use these features to increase your productivity in the workplace.
Posted on Thursday April 25, 2019 | windows 10 update, storage, startup software, slow, performance, patch management, network
In May 2019, Microsoft will be releasing another Windows 10 major update with security patches, bug fixes, and new features. More than improving user experience, these updates will help your organization secure your IT systems. If you can't afford to let an update be a long and frustrating process, here are some tips that will speed it up.
Posted on Wednesday April 24, 2019 | microsoft, windows
Microsoft has published a support document today warning Windows 10 users that the impending May 2019 Update may not install on their systems if they use external USB storage devices or SD cards. From a report: The OS maker cited problems with "inappropriate drive reassignment" as the main reason for blocking the May 2019 Update. "Inappropriate drive reassignment can occur on eligible computers that have an external USB device or SD memory card attached during the installation of the May 2019 update," the company said. "For this reason, these computers are currently blocked from receiving the May 2019 Update."
Posted on Wednesday April 24, 2019 | virus warning signs, virus, spam, slow computer, pop ups, malware security, malware, freeware, bsod
With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them. Viruses and ransomware sneak into PCs to quietly steal passwords, financial credentials, and other personal information to be sold on the black market for profit. Not all malware is stealthy though. Here are some telltale signs.
Posted on Wednesday April 24, 2019 | virus warning signs, virus, spam, slow computer, pop ups, malware security, malware, freeware, bsod
With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them. Viruses and ransomware sneak into PCs to quietly steal passwords, financial credentials, and other personal information to be sold on the black market for profit. Not all malware is stealthy though. Here are some telltale signs.
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