Tag Search: artificial intelligence

AI-powered VoIP: what businesses can expect

Posted on Friday December 21, 2018  |  voip, artificial intelligence, customer service, chatbot, robots, call recording analysis, contextual guidance, conversational ai, intent recognition, interactive voice response, ivr systems, multilingualism, speech recognition, text recognition, web conferencing

Automating business processes is a necessity for most organizations. While the human element is still important, automation increases time to market and saves money. And because telecom is an essential part of businesses' operations, AI developers are introducing advances in VoIP telephony that will take automation to a whole new level.

 

3 ways AI is revolutionizing healthcare

Posted on Monday September 03, 2018  |  virtual assistants, siri, machine learning, healthcare, google assistant, bots, artificial intelligence, alexa, ai

Technological advancements have brought us much closer to artificial intelligence (AI), such as cars that drive themselves and robots that interpret and summarize the news. AI is helping humankind in various industries, and healthcare is close to the top of that list.

 

What you need to know about e-commerce & AI

Posted on Friday August 17, 2018  |  web business, machine learning, ecommerce, artificial intelligence, ai

Many business owners are looking to artificial intelligence (AI, or "machine learning") for its potential to improve communications with their customers. It is predicted that by 2020, 85% of all interactions will originate from machine learning "bots." If you operate an e-commerce business and are wondering how you can benefit from bots, you're in luck. We've compiled a few of the most important reasons to adopt AI for e-commerce.

 

How to make Alexa your office assistant

Posted on Friday March 09, 2018  |  productivity, hardware, artificial intelligence, amazon, alexa

Amazon's Alexa has come a long way from performing basic functions like setting alarms, streaming music, and providing weather updates, to an all-around office assistant superstar. As Amazon continues to develop Alexa, businesses can expect to see her become more relevant in an office setting.

 

How will AI impact internet telephony?

Posted on Friday January 12, 2018  |  voip, robots, customer service operations, artificial intelligence

Artificial Intelligence (AI) brings to mind robots that can perform tasks and think like human beings. While that's certainly possible in the future, AI today is simply an intuitive set of technology that automates business processes. It's been around for decades, and now it's poised to make significant improvements to VoIP technology.

 

Office 365 Update: New Tools You Need To Know

Posted on Wednesday January 10, 2018  |  update, productivity, powerpoint, outlook, office 365, microsoft word, microsoft whiteboard, microsoft excel, microsoft, insights preview, artificial intelligence

Yet again, Microsoft has released new AI-based features for Microsoft Excel, Word, Outlook, and more -- a continuing trend since 2016’s launch of the Microsoft AI and Research Group. If your business is subscribed to Office 365, this article will acquaint you with the newest features!

 

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