Tag Search: communication

5 Tips to keep your business afloat during the COVID-19 crisis

Posted on Wednesday May 06, 2020  |  business, smbs, communication, business continuity, customer service, ecommerce, covid 19, coronavirus, digital skills, upskilling

Businesses across the globe have been hit hard by the COVID-19 pandemic. Many have been forced to close their doors, some only temporarily, but countless others for good. With experts saying there's no guarantee of a rapid economic recovery, it's important that you reassess and redefine your business strategy and buckle down for more storms ahead. Here are some tips to help your business survive this crisis and come out on top.

 

3 Ways VoIP can help organizations get through the COVID-19 pandemic

Posted on Wednesday April 01, 2020  |  productivity, voip, communication, voice over internet protocol, work from home, remote work, covid 19, coronavirus, auto attendant, voip phone, voip telephony

In this time of uncertainty brought about by the COVID-19 pandemic, communication is more important than ever. Organizations in all sectors are struggling to stay connected with their remote workforces, as well as clients and partners who need assistance. Voice over Internet Protocol (VoIP) telephony offers the perfect solution. Aside from ensuring good communication, VoIP has a raft of other benefits to offer your organization in this difficult time. Read on to learn all about them.

 

How business continuity plans fail

Posted on Friday October 25, 2019  |  tips, communication, mistakes, business continuity, employee management, planning

In the event of a disaster, businesses must make sure their servers and data are safe. But simply backing up your data doesn't guarantee business continuity. Here are the mistakes that companies should avoid when preparing for the worst-case scenario.

 

Why is Skype's new feature so important

Posted on Monday January 29, 2018  |  voip, skype, privacy, microsoft, internet calls, end to end encryption, communication, app

With more targeted attacks on social networking services than ever, private conversations with your business partners can become public information. To prevent this, Skype has released a new feature that ensures complete privacy by encrypting all types of communication. Here are some of the features.

 

5 tips to build a better chatbot

Posted on Thursday August 11, 2016  |  tool, relationship, personalized, online, deep, connectivity, communication, chatbot, a i

2016August11_Web_AIn today's tech-centric world, the demand for new apps is overwhelming the supply. Whether due to simple curiosity or just plain excitement, people are usually drawn to chatbots. In time, however, novelty wears thin and people lose interest. This may be partially due to the fact that bots aren't as engaging as we initially imagined them to be. Fortunately, the silver lining here is that necessity -- or in this case, boredom -- is the mother of invention, so people customize these chatbots to create a better experience.Here are 5 tips to get you started:

 

How to best utilize mobile tech for staff

Posted on Monday April 18, 2016  |  tablet, remote working, phone, mobile technology, email, communication, cloud, byod

2016Apr18_Productivity_ALove it or hate it, mobile technology in the workplace is here to stay. While more and more companies are utilizing it as a way to up their productivity, there is a right and a wrong way to go about it. Here are four tips to help you successfully integrate mobile devices into your organization to create a more efficient and productive business.

 

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