Tag Search: customer service operations
Posted on Friday January 12, 2018 | voip, robots, customer service operations, artificial intelligence
Artificial Intelligence (AI) brings to mind robots that can perform tasks and think like human beings. While that's certainly possible in the future, AI today is simply an intuitive set of technology that automates business processes. It's been around for decades, and now it's poised to make significant improvements to VoIP technology.
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