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VoIP optimization tips: Don’t let the holidays overwhelm your business

Posted on Wednesday December 28, 2022  |  voip, equipment, support, holidays, holiday voip tips, call volume, system monitoring, voip service provider

If you don't want to be overwhelmed with the influx of calls from customers this holiday season, it’s important to optimize your Voice over Internet Protocol (VoIP) system for maximum efficiency. Be ready for anything — read on for tips that can help you optimize your VoIP system.

 

Tips to optimize your VoIP systems for the holidays

Posted on Monday December 13, 2021  |  voip, equipment, support, holidays, holiday voip tips, call volume, system monitoring, voip service provider

Many customer-facing businesses often experience a surge in customer calls during the holidays. It’s therefore important that your Voice over Internet Protocol (VoIP) phone systems are capable of handling the increased network demands and activity during one of the busiest times of the year. To ensure customer satisfaction during the holidays, here’s how you can optimize your VoIP system.

 

The latest on Microsoft Office for Mac

Posted on Tuesday February 14, 2017  |  windows, system, support, operating, office, microsoft, mac, add ins

Apple-170px-03It's official. Microsoft has just announced plans to bring support for add-ins to the Mac version of its Office Suite. This marks yet another step forward in Microsoft's efforts to make the Mac version of the Office Suite more like its Windows counterpart. At the moment, this functionality is available for testing only by users enrolled in the Insider program. Read on for the latest information:

 

Microsoft ending support for Office 2013

Posted on Thursday February 02, 2017  |  support, productivity suite, office 365, office 2016, office 2013, microsoft

2017February2_Office_ATo make sure enterprises get the most out of their Office 365 package, Microsoft announced it will no longer support Office 2013 by the end of February. Instead, the tech giant will push enterprises to upgrade to Office 2016. If your business is still using the 2013 version, here are some things you need to know right away.

 

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