Tag Search: voip
Posted on Monday December 25, 2023 | voip, holiday season
An unfortunate consequence of the holiday season is the sheer volume of phone traffic, which can overwhelm even the largest VoIP (Voice over Internet Protocol) setup. To avoid being inundated with the surge of customer calls, it is crucial to fine-tune your VoIP system to operate at its peak efficiency and prevent downtime from occurring — otherwise, you risk frustrated and unhappy customers. Prepare yourself for any scenario by answering these four questions designed to enhance your VoIP system.
Posted on Thursday December 14, 2023 | voip, business continuity, mobile device, downtime, call forwarding, backup line, failover protocols, hardware and software updates, network assessments, providers, quality of service (qos), security measures
Voice over Internet Protocol (VoIP) phone systems provide businesses with a cost-effective and flexible way to make and receive phone calls, but they're not immune to downtime. Anything from network failures to power outages can cause VoIP systems to shut down, which is why you need to minimize downtime through the following means.
Posted on Friday November 10, 2023 | voip, voice over internet protocol, cloud hosting, on premises hosting
With more and more businesses turning to Voice over Internet Protocol (VoIP) for their communication needs, the question of where to host these services has gained significant importance. In this article, we explore the essential considerations one should take into account before choosing cloud or on-premises VoIP hosting. By understanding the key factors, you can make well-informed choices that support your business’s strategic goals.
Posted on Wednesday October 25, 2023 | voip phishing, voip, voice over internet protocol, phishing, cybersecurity
Cybercriminals are continuously adapting their techniques to exploit the latest technologies, and Voice over Internet Protocol (VoIP) technology is no exception. One way they take advantage of VoIP is through phishing, a sophisticated scheme designed to make unwitting users divulge sensitive information. But why do cybercriminals choose VoIP phishing as a mode of deception? This article explores the underlying reasons so you can better combat these scams.
Posted on Wednesday October 11, 2023 | google, voip, microsoft, video conferencing, video calling, microsoft 365, microsoft teams, google meet, google workspace, online communication platforms
Microsoft Teams and Google Meet are two of the most popular video conferencing platforms available today. Both platforms offer a robust set of features that can help teams communicate more effectively, regardless of location. But which platform is right for your business? Here is a comparison of the key features of Microsoft Teams and Google Meet to help you decide.
Posted on Monday September 25, 2023 | sme, prevention, voip, smb, cybercrime, threat, eavesdropping
VoIP eavesdropping is a serious threat to businesses and individuals alike. In this blog post, we'll discuss what VoIP eavesdropping is, how it's done, and how you can protect yourself from it. We'll also provide some tips on how to prevent VoIP eavesdropping in your business.