Tag Search: voip
Posted on Wednesday June 07, 2023 | voip, communication, crm, video conferencing, instant messaging, telephony, data analytics, remote work, business phone systems, call management, cloud telephony
Business phone systems have undergone significant transformations, adapting to the evolving needs of modern enterprises. Gone are the days of traditional landline phones and cumbersome hardware installations. Instead, contemporary business phone systems have embraced cloud technology, revolutionizing the way organizations communicate internally and with their customers. Below are some of the unique features of modern phone systems that businesses just can't live without today.
Posted on Wednesday May 17, 2023 | voip, voice over internet protocol, customer satisfaction, voip tips
One of the most overlooked aspects of customer experience is the on-hold experience. When clients are put on hold during a call, businesses often miss the opportunity to engage and impress them. Fortunately, by making the most of the following Voice over Internet Protocol (VoIP) features, you can turn those moments of waiting into valuable interactions that leave your clients feeling satisfied and valued.
Posted on Friday April 28, 2023 | voip, voice over internet protocol, voip issues, telephony, call quality, business communication, internet phones, jitter
A piece of technology that claims to cut your expenses in half may seem too good to be true, and often, it is. But this isn't the case with Voice over Internet Protocol (VoIP). Its promise of significantly reducing phone expenses is real and well-documented. However, VoIP systems aren't perfect, and you're bound to experience some issues while using this technology. Fortunately, most of them are easy to fix and prevent.
Posted on Monday March 20, 2023 | voip, unified communications, cloud, migration, uc
Although there are numerous advantages to using cloud-based unified communications (UC) applications, the migration process poses certain risks and challenges. One of the primary concerns is performance, particularly in relation to internet service providers and public networks. If performance issues arise, they can jeopardize crucial working relationships or even result in financial losses for companies. Here are tips to ensure a seamless migration to cloud-based unified communications.
Posted on Wednesday March 01, 2023 | voip, voip network, voip security, voip system
Voice over Internet Protocol (VoIP) systems have become an essential part of modern communication for businesses of all sizes. These systems use the internet to transmit voice and multimedia messages, which makes them vulnerable to hacking attempts. Cybercriminals can use a variety of methods to hack into your VoIP system, including eavesdropping, call hijacking, and toll fraud. If your business relies on VoIP, you must be aware of the signs of hacking and other VoIP threats. In this article, we'll explore how to know if your VoIP system is being hacked and what steps you can take to prevent it.
Posted on Tuesday February 07, 2023 | voip, voice over internet protocol, open source, proprietary
When it comes to choosing a Voice over internet protocol (VoIP) system for your business, there are two options to choose from: open-source and proprietary. Both have their pros and cons, but which one is the best fit for your business? In this blog post, we'll compare these two systems so you can decide which one best fits your needs.
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