Tag Search: voip

5 Security measures you need for VoIP

Posted on Friday April 12, 2024  |  voip, voice over internet protocol, vpn, sip trunking, encryption, voip security, voip firewall, voip encryption, voip systems

Businesses are increasingly relying on Voice over Internet Protocol (VoIP) systems due to their cost-effectiveness and enhanced features. However, VoIP systems are not without security risk — these systems are also a potential entry point for cyberattacks. VoIP's vulnerability to cyberattacks therefore requires stringent security measures. To safeguard your VoIP phones, we recommend implementing the following security protocols.

 

Unified communications: Top advantages for SMBs

Posted on Monday March 25, 2024  |  voip, unified communications, voip benefits, uc, call screening, business communications, call conferencing, uc tools, voip tools

If you want to streamline your company's operations, unified communications (UC) might be the solution you're searching for. UC offers numerous benefits to your business's information system, many of which you may not know. In this article, we highlight how your business can harness cost-effective UC solutions to drive growth.

 

Leveraging AI to revolutionize business communications

Posted on Monday March 11, 2024  |  voip, artificial intelligence, customer service, chatbot, robots, call recording analysis, contextual guidance, conversational ai, intent recognition, interactive voice response, ivr systems, multilingualism, speech recognition, text recognition, web conferencing

Having implemented Voice over Internet Protocol (VoIP) for increased efficiency and cost savings, the next step for many businesses is to explore the power of AI-powered VoIP. This advanced technology leverages artificial intelligence (AI) to further enhance the user experience and optimize telecommunications operations.

 

Understanding the costs of owning a VoIP system

Posted on Monday February 26, 2024  |  voip, voip costs, voip expenses

If you're looking to upgrade your communication solution without burning a hole in your pocket, switching to Voice over Internet Protocol (VoIP) systems may be a wise decision. But, as with any business investment, you need to truly understand the costs involved in making this shift. In this blog, we'll break down the costs of owning a VoIP system so you can make informed decisions that align with your budget and business goals.

 

VoIP softphones vs. hardphones: Guide to VoIP phone systems

Posted on Monday February 12, 2024  |  voip, voice over internet protocol, voip hardphone, voip softphone

Voice over Internet Protocol (VoIP) is among the most important tools for remote or hybrid work. Nowadays, companies can choose between VoIP softphones and headphones. This article will discuss what you need to know about these two VoIP options.

 

How to protect your VoIP system from a TDoS attack

Posted on Friday January 26, 2024  |  voip, tdos attack, tdos attack prevention

For all the benefits that Voice over Internet Protocol (VoIP) brings — such as portability, scalability, call quality, and lower costs — it also comes with unique threats. Among these threats is telephony denial-of-service (TDoS). Read on to learn more about TDoS and how to prepare your VoIP systems against it.

 

Page:   12345678910111213141516171819202122232425

Celebrating 35+ Years

Managed Computer Support Services

Contact Us

Support Ends for Windows 10 22H2, Windows Server 2012 R2, Exchange 2013, Office 2016