How to select the best EMR system for your healthcare organization

Posted on Wednesday September 18, 2024

With the growing demand for precision and efficiency in healthcare, electronic medical records (EMRs) have become indispensable for managing patient data. By converting records into digital formats, EMRs enhance workflow efficiency and support reliable, well-organized patient care. When selecting the best EMR system for your practice, consider these important factors.

Identify your requirements

Before exploring EMR options, clearly define the essential features your practice needs. Consider each stage of patient care — from admission to post-visit documentation — and how an EMR can streamline tasks such as scheduling, medication tracking, and reporting. By establishing your requirements, you’ll be better positioned to choose a system that aligns with your practice’s unique workflow.

Evaluate costs

Assess the total cost of ownership, which encompasses initial purchase and setup, ongoing maintenance, support, and training fees. Also, determine if the EMR system operates on a subscription model with recurring charges and regular updates or if it requires a one-time license fee for full ownership.

Be cautious of vendors trying to upsell features you don’t need. Always request a detailed breakdown of all expenses to avoid hidden costs and ensure you're only paying for what truly benefits your practice.

Select an EMR system for your specialty

An EMR system should be tailored to the specific needs of your medical specialty. For instance, midwifery practices need EMR systems that can accurately document newborn details. Check that the system you choose aligns with the unique demands of your field.

Opt for certified EMR systems

When choosing an EMR, prioritize those that are tested, certified, and rated by the Office of the National Coordinator for Health Information Technology. Certification not only indicates quality and reliability but also makes the system eligible for federal electronic health record (EHR) incentive payments if they meet the "meaningful use" criteria outlined in the American Recovery and Reinvestment Act of 2009.

Check user reviews

Before committing to an EMR system, read reviews from current users to gain insights into its performance and usability. Talking to other healthcare professionals about their experiences with various systems can also offer valuable perspectives on potential challenges.

Additionally, online review platforms can be useful tools when comparing and evaluating different EMR options with similar offerings and pricing.

If you're still unsure which EMR system is right for your practice, our expert team is ready to help. Give us a call today.