Posted on Wednesday July 01, 2020To monitor or not to monitor - that is the question. Employee monitoring is a touchy subject. If you've ever considered it, then you may ask yourself if it is a good idea for an employer to check on their staff's online activities. Below are the pros and cons of employee monitoring, and some helpful tips should you push through with it.
Here are several reasons why monitoring your employees' activities on company devices is a good idea. It can help you:
Of course, you should also be aware of the potential downsides to monitoring. These include:
If you decide to monitor your employees, here are a few tips you should follow.
1. Create written policies When you monitor your employees, ask yourself: â€œAm I doing this for security purposes? Is it to ensure my employees aren't wasting time on games or social media?â€ If your monitoring policies are too strict, you could create an atmosphere of distrust.
Set guidelines for acceptable use of email and social media, web browsing, instant messaging, and downloading software and apps. Also, make sure to include how monitoring will be carried out and how data will be used, secured, and destroyed.
2. Tell your employees It's important to inform your employees about the scope of your monitoring policies. If they find out you're doing it secretly, you could face legal issues. By being transparent, you may actually see a boost in productivity by deterring employees from wasting time on the web.
When you tell your employees, explain why you're doing it and the risks your business faces from misuse of digital assets. Reassure them you're not doing it to spy on their personal life, but to create a compliant and law-abiding workplace. Because their activities will now be less private, encourage your staff to use their smartphones for personal matters. Also, provide your employees a copy of your written policy for them to read and sign.
3. Get the right technology tools You don't need to know each and every employee activity, so look for apps and software that alert you of the most relevant problems, so you can focus on more important tasks.
If implemented correctly, employee monitoring makes your business more secure and productive. For more information about security and other IT support tools, get in touch with us today.