Understanding the types of virtualization

2016Jan29_Virtualization_AVirtualization has become the cornerstone for almost all businesses today – and for good reason. It is basically a process of creating a virtual version of a physical IT device. This, in turn, enables businesses to utilize their resources more effectively, while also reducing costs that come with managing and maintaining their infrastructure. Virtualization can be done in many different ways. In this article, we’ll give you an overview of what can be virtualized, and how it can benefit your business.


How to avoid potential VoIP pitfalls

2016Jan28_VoIPGeneral_AWhen it comes to saving money for small businesses, VoIP is one IT tool that is all the rage. For many organizations, it can cut phone expenses in half. So obviously the benefit of a VoIP system can be enormous. But is there a catch? With some VoIP providers, there certainly is. So when you’re ready to install this new technology for your business, here are some common VoIP pitfalls to be aware of.

  1. Poor call quality
  2. Complicated and frustrating management of the VoIP system
  3. Negative on-hold experience for customers

You’re likely aware that a drop in call quality can tarnish the reputation of your business and result in a loss of profits. So obviously, issues like the three mentioned above may sound alarming. So does that mean that you should avoid installing a VoIP system altogether? Probably not. The thing is, VoIP isn’t going anywhere. In fact, it is likely the future of telephony service for many businesses around the globe. Any technology that has the power to dramatically cut costs, such as VoIP, is here to stay. And as the service continues to evolve, it will become even more powerful and versatile.


Questions to ask about servers

2016Jan27_Hardware_AWhen servers are working properly, you would never know they were there. When they are malfunctioning, servers become the scourge of the universe single-handedly bringing your business to a halt. In many ways, your servers are the heartbeat of your business. A strong one ensures good health while down servers are likely to leave your organization flatlining. Don't let that happen to you. Here are three questions to ask about your company's servers.


The Importance of Disaster Recovery

2016Jan25_BusinessContinuity_AMost business owners don’t normally think they will be a victim of a natural disaster…not until an unforeseen crisis happens and their company ends up suffering from thousands or millions of dollars in economic and operational losses — all because of the lack of thoughtful disaster preparedness. This post gives small or mid-sized businesses (SMBs) basic information on the vital importance of having a Disaster Recovery (DR) plan to help them survive any potential disasters.


Top 5 Office 365 apps for the modern workspace

2016Jan26_Office365_AThere is no doubt that Microsoft Office 365 is a force to be reckoned with when it comes to programs that are being used in today’s modern office. With timely updates and releases of new features, users and competitors alike find it hard to keep up. But are you confident that you are harnessing the power of Office 365 the right way? If the answer is no, then read this article to get some top tips.


Security tips for the small business

2016Jan20_Security_AIt’s been said so many times that many small business owners are likely to block it out, but the truth remains: cyber criminals target SMBs. Perhaps the reason for this ignorance is that when an SMB falls victim to an online attack, it’s not breaking news. But this time, in a recent NY Times article, a cyber attack wasn’t focused on the Ashley Madisons or Dropboxes of the world. This time the focus was on a small business who is lucky to still be in business after a serious cyber attack.


Business intelligence made easy

2016Jan22_BusinessIntelligence_AWhen you think business intelligence, you likely think about charts and graphs that reveal valuable data about your customers, profits, and operations. While these may be simple enough for some to understand, what if you could simplify your data even more? A new innovation in the business intelligence world may have just made this a possibility. Here’s what you need to know.


Rethinking the value of social media

A lot of businesses are still mystified as how to measure just what kind of value they are truly getting from social media. Because it is a medium that is still evolving, it can be hard to understand just what works and what doesn’t when it comes to social media and measuring its value. In fact, it’s not unusual to see so-called experts contradict themselves. Don’t worry if you are unable to totally understand social media value. We’ll break down a few things for you.


Boost productivity when working from home

Productivity_Jan19_AIf you think the idea of working from home sounds too good to be true, it’s not. Since the advent of the Internet, many business owners are open to the adoption of telecommuting, a strategy that allows their employees to work remotely in order to save commuting costs and time while increasing productivity. But of course, working from home can pose a few challenges of its own. In this article we’ll go into details as to how you can work productively at home.


Here’s how to block the Windows 10 upgrade

164_A_MWIf you’ve ever been in the car with a child constantly asking, “are we there yet?” you know how annoying a repetitive question can be. Unfortunately for Windows users, Microsoft has decided to take this method of annoyance to their own customer base, constantly nagging them to upgrade. If you’re as sick of this as thousands of other Windows users are, then here’s how you can zip the lid on Microsoft’s prompts.


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