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Why call recording is advantageous for businesses

Posted on Friday September 03, 2021  |  voip, customer service, internet phones, call recording, customer satisfaction, employee performance, office tool, business voip

It’s almost impossible for small- and medium-sized businesses (SMBs) today to function without Voice over Internet protocol (VoIP). And as an SMB owner, you should explore ways to maximize your VoIP system’s features. For starters, you can use its call recording function to enhance your customer service quality. In turn, you can reap the following benefits.

 

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