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Here’s how to fix the most common VoIP issues

Posted on Friday April 28, 2023  |  voip, voice over internet protocol, voip issues, telephony, call quality, business communication, internet phones, jitter

A piece of technology that claims to cut your expenses in half may seem too good to be true, and often, it is. But this isn't the case with Voice over Internet Protocol (VoIP). Its promise of significantly reducing phone expenses is real and well-documented. However, VoIP systems aren't perfect, and you're bound to experience some issues while using this technology. Fortunately, most of them are easy to fix and prevent.

 

Optimize your phones by fixing these VoIP issues

Posted on Sunday August 16, 2020  |  voip, phone, telephony, call quality, installation, business communications

When a technology that promises to halve your current expenses sounds too good to be true, it usually is. So when it comes to Voice over Internet Protocol (VoIP) and its claims of radically reducing phone costs, what's the catch? Here are some issues you need to watch out for.

 

Improve communication by dealing with VoIP issues

Posted on Monday July 22, 2019  |  voip, phone, telephony, call quality, installation, business communications

Voice over Internet Protocol (VoIP) phone systems are cheaper and more efficient than regular phones and businesses are jumping on board. However, transitioning without a plan can cause a range of issues that many business owners never expected. Here are a few you should keep in mind.

 

How to optimize your VoIP performance

Posted on Tuesday April 19, 2016  |  voip, training, staff, qos, performance, network, data, call quality, applications

You've likely heard of VoIP: the innovative telephony solution that can dramatically cut costs and replace your traditional phone line. While it may sound appealing, you might have a few reservations. What if the call quality isn't up to par? What if your staff is confused by the technology? What if you have to deal with the complexity and costs of installing an additional network? These are all assumptions that hold little truth. Here's how you can avoid them, and ensure you get the most out of your VoIP service.

 

How to avoid potential VoIP pitfalls

Posted on Thursday January 28, 2016  |  voip, telephony, technology, service provider, phone, installation, call quality

When it comes to saving money for small businesses, VoIP is one IT tool that is all the rage. For many organizations, it can cut phone expenses in half. So obviously the benefit of a VoIP system can be enormous. But is there a catch? With some VoIP providers, there certainly is. So when you're ready to install this new technology for your business, here are some common VoIP pitfalls to be aware of.

1. Poor call quality
2. Complicated and frustrating management of the VoIP system
3. Negative on-hold experience for customers

You're likely aware that a drop in call quality can tarnish the reputation of your business and result in a loss of profits. So obviously, issues like the three mentioned above may sound alarming. So does that mean that you should avoid installing a VoIP system altogether? Probably not. The thing is, VoIP isn't going anywhere. In fact, it is likely the future of telephony service for many businesses around the globe. Any technology that has the power to dramatically cut costs, such as VoIP, is here to stay. And as the service continues to evolve, it will become even more powerful and versatile.

 

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