Tag Search: crm

Reasons why a CRM is good for your business

Posted on Wednesday November 18, 2020  |  crm, customer relationship management, crm system

Business success comes down to whether profitability can be sustained, which is why building and maintaining relationships with your customers is crucial. To help with this, business owners are implementing customer relationship management (CRM) systems.


How CRM boosts business revenue

Posted on Tuesday November 12, 2019  |  business value, crm, customer relationship management, sales report

There are several factors that contribute to a business's success, such as a good location, quality products and services, and a well-planned marketing strategy. But one important component that every company should have is a reliable customer relationship management (CRM) system. As a business owner, you know that a solid base of loyal customers is the source of your revenue, and the relationship you build with that base will determine how far your business can go.


Why should you automate SMB marketing?

Posted on Friday June 14, 2019  |  crm, marketing, automation

One of the biggest innovations in business and technology is marketing automation. Previously reserved for well-funded enterprises, marketing automation is now accessible to small businesses, thanks to affordable cloud solutions. Here are five profitable benefits to automating some of your most mundane marketing tasks.


5 Ways to benefit from VoIP phones

Posted on Friday May 17, 2019  |  roi, data, voip, crm, smb, customer service, product trends

If you're making or receiving Voice over Internet Protocol (VoIP) calls, you may gather a lot of valuable data without knowing it. Whether you're still getting accustomed to your new telephone system, or you're simply unaware of your VoIP data, here are five things you can do to benefit from it.


Productivity tip: Email automation

Posted on Tuesday April 02, 2019  |  personalized content, email marketing, email automation, crm, content strategy

If you've ever received what looked like a personalized email from a huge corporation, there's a good chance it was actually written using an email automation platform. This technology saves time and money while strengthening customer relationships, and contrary to popular belief, it is well within most SMB budgets.


How to make the most out of your CRM

Posted on Friday January 25, 2019  |  purchasing history, integration, customer relationship management, crm, business value, best practices, analytics

Building rapport with customers has never been easier with customer relationship management (CRM) software. You can keep track of contact information, buying preferences, and sales patterns. It's a must-have for all sales and marketing teams. If you want to know how to make the most out of your CRM, follow these tips.


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