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Here’s how to fix the most common VoIP issues

Posted on Friday April 28, 2023 | voip, voice over internet protocol, voip issues, telephony, call quality, business communication, internet phones, jitter

A piece of technology that claims to cut your expenses in half may seem too good to be true, and often, it is. But this isn't the case with Voice over Internet Protocol (VoIP). Its promise of significantly reducing phone expenses is real and well-documented. However, VoIP systems aren't perfect, and you're bound to experience some issues while using this technology. Fortunately, most of them are easy to fix and prevent.

Protect your VoIP system with these security measures

Posted on Friday December 09, 2022 | voip, voice over internet protocol, vpn, passwords, encryption, internet phones, virtual private network, voip security, voip firewall, voip passwords, voip tips

If your business uses Voice over Internet Protocol (VoIP), it's important to make sure that your data is safe and secure. Luckily, there are many security measures that you can put in place to protect your VoIP system from criminal activity. To protect your VoIP phones, follow these tried-and-tested security measures.

The business benefits of unified communications

Posted on Wednesday June 15, 2022 | voip, unified communications, business communication, communication integration, internet phones

Are you looking for a way to improve your business communication systems without breaking the bank? Unified communications (UC) might be the answer you're looking for. UC is a relatively new concept, but it's already gaining traction among businesses of all sizes. Let’s take a closer look at what UC is and how your business can benefit from it.

5 Key security measures you need for VoIP

Posted on Tuesday November 02, 2021 | voip, voice over internet protocol, vpn, passwords, encryption, voip phones, internet phones, password protection, voip security, virtual private networks, voip firewalls

As a more convenient and less expensive alternative to traditional phone services, Voice over Internet Protocol (VoIP) technology is now a business necessity. But as with any other piece of technology that can connect to the internet, VoIP can and will be exploited by cybercriminals. That’s why it’s important to take the necessary steps to protect your company’s VoIP systems, which include implementing the following vital security measures.

Why call recording is advantageous for businesses

Posted on Friday September 03, 2021 | voip, customer service, internet phones, call recording, customer satisfaction, employee performance, office tool, business voip

It’s almost impossible for small- and medium-sized businesses (SMBs) today to function without Voice over Internet protocol (VoIP). And as an SMB owner, you should explore ways to maximize your VoIP system’s features. For starters, you can use its call recording function to enhance your customer service quality. In turn, you can reap the following benefits.

Taking your business to the next level with unified communications

Posted on Wednesday February 17, 2021 | voip, unified communications, business communication, communication integration, internet phones

Small businesses need every bit of competitive edge they can muster. Failing to do so puts their company at a significant disadvantage. One such area small enterprises should consider improving is their information system. An easy upgrade is to implement a unified communications (UC) solution.