Tag Search: internet telephony

Open-source or proprietary VoIP: Which one is for you?

Posted on Friday July 10, 2020  |  voip, microsoft, teams, zoom, internet telephony, cost reductions, open source, proprietary

Your managed services provider may have your business communications covered, but knowing a thing or two about Voice over Internet Protocol (VoIP) will help you understand what VoIP solution best fits your business. What are your choices? Which one is better? Read on to learn more about VoIP.

 

How to choose the best VoIP system for your SMB

Posted on Wednesday March 27, 2019  |  voip, skype, proprietary, open source, microsoft, internet telephony, cost reductions

Many industries now utilize Voice over Internet Protocol (VoIP) for better communication quality with lower costs. And with the many options on digital communications, taking your pick could be overwhelming. This guide will help you decide which VoIP system suits you best.

 

Scammers deriving new ways to scam via VoIP

Posted on Tuesday January 22, 2019  |  voip, vishing scam, phishing scam, internet telephony, cybersecurity

VoIP (Voice over Internet Protocol) makes business communications simple and inexpensive. However, scammers are still finding ways to exploit VoIP, such as through "vishing" scams, a new type of phishing wherein fraudsters make phone calls, pose as a business or financial partner, and request private details. The best way to prevent yourself from being scammed is by understanding how the scam works.

 

VoIP options: Open source vs. Proprietary

Posted on Friday November 24, 2017  |  voip, skype, proprietary, open source, microsoft, internet telephony, cost reductions

Switching to internet-based phones gives you the chance to enjoy innovative new call features and significant cost reductions. There are a lot of options when choosing which voice over IP (VoIP) platform you use, but first you need to pick whether you’ll use an open-source or proprietary system.

 

How to protect your VoIP system from phishing

Posted on Monday August 21, 2017  |  voip, vishing scam, phishing scam, internet telephony, cyber security

Your business may be well-armed against email-based phishing scams, but you shouldn't neglect your VoIP (Voice over Internet Protocol) systems. Through ‘vishing scams,' hackers can disguise themselves as a bank representative and convince your employees to provide confidential financial details via a seemingly harmless VoIP call. Your business will be well-served by guarding itself from this new breed of phishing scam.

 

Dedicated circuits improve VoIP calls

Posted on Thursday August 03, 2017  |  voip, internet telephony, dedicated circuit, business

VoIP (Voice over Internet Protocol) service providers are fully aware of the causes of static, dropped calls, and other problems that occasionally diminish call quality, and may offer higher speed plans as a solution. The same problems may persist and you may end up switching to other providers, but it's not likely to eliminate the issues. If your business can no longer endure problematic VoIP calls, consider asking your provider for a dedicated circuit.

 

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