Network Services Group

Tag Search: telephony

How are business phone systems different today?

Posted on Wednesday June 07, 2023 | voip, communication, crm, video conferencing, instant messaging, telephony, data analytics, remote work, business phone systems, call management, cloud telephony

Business phone systems have undergone significant transformations, adapting to the evolving needs of modern enterprises. Gone are the days of traditional landline phones and cumbersome hardware installations. Instead, contemporary business phone systems have embraced cloud technology, revolutionizing the way organizations communicate internally and with their customers. Below are some of the unique features of modern phone systems that businesses just can't live without today.

Here’s how to fix the most common VoIP issues

Posted on Friday April 28, 2023 | voip, voice over internet protocol, voip issues, telephony, call quality, business communication, internet phones, jitter

A piece of technology that claims to cut your expenses in half may seem too good to be true, and often, it is. But this isn't the case with Voice over Internet Protocol (VoIP). Its promise of significantly reducing phone expenses is real and well-documented. However, VoIP systems aren't perfect, and you're bound to experience some issues while using this technology. Fortunately, most of them are easy to fix and prevent.

How to protect your business from TDoS attacks

Posted on Tuesday August 30, 2022 | voip security, voip, voice over internet protocol, telephony, tdos attack, dos attacks, denial of service, cybersecurity

Small businesses are increasingly moving from traditional telephones to Voice over Internet Protocol (VoIP) to save on costs. While VoIP offers many benefits, an unsecure system can leave your business vulnerable to a new kind of attack called telephony denial-of-service (TDoS). In this blog post, we will discuss what TDoS is and how you can protect your VoIP system and your business against it.

Discover the best VoIP service for your business

Posted on Monday January 03, 2022 | voip, telephony, cloud, business solutions

Gone are the days when companies had to spend a lot of money on long-distance phone calls to clients and partners. Thanks to Voice over Internet Protocol (VoIP), you can now place and receive calls for free or a minimal fee. In this blog, we will tackle the different VoIP services to help you choose the one that best suits your business’s needs.

The dangers of TDoS to your VoIP systems

Posted on Friday August 13, 2021 | voip, voice over internet protocol, telephony, cybersecurity, tdos attack, denial of service, voip security, dos attacks

Most businesses are familiar with denial-of-service (DoS) attacks, or attacks that cripple an IT network, system, or machine to deny access to intended users. Not many businesses know, however, that Voice over Internet Protocol (VoIP) systems can be a DoS attack target too. If you have security measures in place against regular DoS attacks but don’t have one for your telephony system, it’s about time you fix that.

What you need to know about VoIP phone systems

Posted on Wednesday May 05, 2021 | voip, phone systems, telephony, hosted voip, cloud voip, outsourced voip

While many businesses are already using Voice over Internet Protocol (VoIP) phones to connect with their customers and other stakeholders, some still depend on traditional telephone systems to get the job done. This is because many organizations aren't aware of the crucial gains in productivity and efficiency that come with internet phones. If you’re still not convinced about deploying VoIP, read this quick guide.