Tag Search: voice over internet protocol

VoIP softphones vs. hardphones: Guide to VoIP phone systems

Posted on Monday February 12, 2024  |  voip, voice over internet protocol, voip hardphone, voip softphone

Voice over Internet Protocol (VoIP) is among the most important tools for remote or hybrid work. Nowadays, companies can choose between VoIP softphones and headphones. This article will discuss what you need to know about these two VoIP options.

 

Should you host VoIP in the cloud or on premises?

Posted on Friday November 10, 2023  |  voip, voice over internet protocol, cloud hosting, on premises hosting

With more and more businesses turning to Voice over Internet Protocol (VoIP) for their communication needs, the question of where to host these services has gained significant importance. In this article, we explore the essential considerations one should take into account before choosing cloud or on-premises VoIP hosting. By understanding the key factors, you can make well-informed choices that support your business’s strategic goals.

 

Why do cybercriminals choose VoIP phishing as their mode of deception?

Posted on Wednesday October 25, 2023  |  voip phishing, voip, voice over internet protocol, phishing, cybersecurity

Cybercriminals are continuously adapting their techniques to exploit the latest technologies, and Voice over Internet Protocol (VoIP) technology is no exception. One way they take advantage of VoIP is through phishing, a sophisticated scheme designed to make unwitting users divulge sensitive information. But why do cybercriminals choose VoIP phishing as a mode of deception? This article explores the underlying reasons so you can better combat these scams.

 

5G: The next generation of VoIP

Posted on Friday August 25, 2023  |  voip and 5g, voip, voice over internet protocol, 5g networks, 5g

Voice over Internet Protocol (VoIP) systems have revolutionized how businesses communicate by enabling cost-effective and efficient voice transmission over the internet. With ‌5G technology, a new realm of possibilities has opened up, promising to further enhance VoIP systems and take them to unprecedented levels of performance. In this article, we'll explore how harnessing the power of 5G can significantly improve your VoIP systems.

 

VoIP and VoLTE: A comparative analysis

Posted on Monday June 26, 2023  |  voip, voice over internet protocol, voice over long term evolution, volte, digital communication

In the ever-evolving digital communication landscape, two technologies have emerged as significant players: Voice over Internet Protocol (VoIP) and Voice over Long-Term Evolution (VoLTE). Both technologies facilitate voice calls, but they do so in fundamentally different ways, and each has its unique set of advantages and potential drawbacks. As a business owner, understanding these differences is crucial in making an informed decision about which technology best suits your organization's needs.

 

Top VoIP tips to enhance clients’ on-hold experience

Posted on Wednesday May 17, 2023  |  voip, voice over internet protocol, customer satisfaction, voip tips

One of the most overlooked aspects of customer experience is the on-hold experience. When clients are put on hold during a call, businesses often miss the opportunity to engage and impress them. Fortunately, by making the most of the following Voice over Internet Protocol (VoIP) features, you can turn those moments of waiting into valuable interactions that leave your clients feeling satisfied and valued.

 

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