Posted on Wednesday June 14, 2017 | tips, tell me, productivity, outlook, offline sync, office 365, office 2016, inbox, email
By now, you're probably familiar with popular Office 365 productivity features like Skype for Business, and real-time collaboration in Word, Excel, and PowerPoint. You might even remember a few time-saving keyboard shortcuts that will make your Office 365 experience a lot smoother. But even after all that, there's still much to learn about Office 365. Here are some more tricks that can boost your productivity.
Posted on Tuesday June 13, 2017 | voip, on hold message, customer service
Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report a service issue, only to end up getting frustrated with your phone system. Your on-hold message may seem inconsequential, but it can play a big role in your customer's dissatisfaction. Avoid giving your customers another reason to switch by following these tips.
Posted on Tuesday June 13, 2017 | security alerts
Revision Note: V1.0 (June 13, 2017): Advisory published
Summary: Microsoft is announcing the availability of additional guidance for critical security updates, that are at heightened risk of exploitation due to past and threatened nation-state attacks and disclosures. Some of the releases are new, and some are for older platforms that we are making publicly available today.
Posted on Monday June 12, 2017 | tool, social, smb, small, pinterest, online, medium, media, marketing, content, business
Last October, Pinterest launched its first paid advertising service, “Promoted Pins,†which is geared toward large enterprises. Recently, a similar product named “DIY Promoted Pins†was released for small- and medium-sized businesses. This shows how popular social media has become in helping to establish an online presence for your business, and here are some tips to get you started.
Posted on Friday June 09, 2017 | wannacry, security, personal computers, it budget
When your employees seek your IT security staff's help to fix their personal computer (PC) problems, it's often perceived as a productive use of everyone's time. After all, employees must have working computers and IT professionals are expected to resolve any technology issues. What doesn't get acknowledged, however, is that instead of troubleshooting technical problems, your technology support staff could be spending their time on more productive tasks.
Posted on Thursday June 08, 2017 | tricks, tips, technology, smb, security, protection, mac, it, device, apple
Although well aware of its importance, users still overlook Mac security. This might be excusable if you're using your device just to watch cooking shows or to experiment with PhotoBooth, but not if it's being used in day-to-day business operations. Deter internal and external threats from compromising your device with these tips:
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