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Posted on Wednesday December 28, 2022 | voip, equipment, support, holidays, holiday voip tips, call volume, system monitoring, voip service provider
If you don't want to be overwhelmed with the influx of calls from customers this holiday season, it’s important to optimize your Voice over Internet Protocol (VoIP) system for maximum efficiency. Be ready for anything — read on for tips that can help you optimize your VoIP system.
Posted on Monday December 13, 2021 | voip, equipment, support, holidays, holiday voip tips, call volume, system monitoring, voip service provider
Many customer-facing businesses often experience a surge in customer calls during the holidays. It’s therefore important that your Voice over Internet Protocol (VoIP) phone systems are capable of handling the increased network demands and activity during one of the busiest times of the year. To ensure customer satisfaction during the holidays, here’s how you can optimize your VoIP system.
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