Tag Search: unified communications
Posted on Monday March 27, 2017 | voip, unified communications, online video chat, customer service
Online video chat turns stiff customer service interactions into a more personal experience. Seeing the person you're talking to makes for a more substantial conversation. With that in mind, businesses ought to integrate such a function if they want to make significant changes to the way they handle customer inquiries. Despite the obvious advantage, few companies have adopted an online video chat functionality. It's predicted that by 2018, that will change.
Posted on Wednesday February 01, 2017 | voip, unified communications, migration, cloud
Migrating your organization's unified communications (UC) to the cloud seems like a no-brainer: it's practical, it's cheap, it's the future. Big-name companies such as Cisco, IBM, Microsoft and Verizon now offer Unified communications as a Service (UCaaS), and it's only a matter of time before it takes over the Voice over Internet Protocol (VoIP) space.
Posted on Friday December 09, 2016 | voip apps, voip, unified communications, callkit, apple, android
VoIP technology has done wonders for business communications by simplifying the way business owners and staff communicate with stakeholders. VoIP apps compete for a big slice of the consumer spending pie and those who adapt well to developments are poised to succeed. One such development is Apple's new framework, CallKit. Although still in its beginning stages, this new framework presents exciting innovations in VoIP technology.
Posted on Wednesday November 09, 2016 | voip, video conferencing, unified communications, pros and cons
When you run a business, having multiple communications streams and programs can be incredibly challenging and difficult. However, with Unified Communications (UC), there may be a way to combine all those communication streams into one. However, you may wonder about the pros and cons of UC. Before you choose a system, explore some of these benefits and drawbacks by learning more and then contact us with questions or to get information about how to transition to UC.
Posted on Wednesday October 05, 2016 | voip, unified communications, spam filter, features, fax
Do you want to cut long-distance costs and streamline your business? There is a remedy. With Voice over Internet Protocol (VoIP), you can improve your business operations, cut costs and add flexibility to your business telephony. This technology is always evolving, and we think it's time for an update on all the most recent features.
Posted on Friday February 05, 2016 | virtualization, uninterrupted power supply, unified communications, social media, servers, generator, business data, business continuity planning, bcp
Whether your business is hit with a brief power outage or an extreme weather disaster, any kind of interruption to your organization's productivity can cut into your profits. That's why it is important to have a business continuity plan and utilize BC tools to ensure your organization can stay in operation at all times. Here are some of the key strategies many companies rely on to keep their doors open.
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