Tag Search: customer relationship management
Posted on Friday August 11, 2017 | purchasing history, integration, customer relationship management, crm, business value, best practices, analytics
Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers' information and keep a record of their interactions with your business. If you're new to the concept of CRM, here are some tips and tricks to help you get the most out of it.
Posted on Thursday January 26, 2017 | sales pipeline, marketing, customer service, customer relationship management, crm software, contact management, business intelligence
The right technology investment can lead to business success. With customer relationship management (CRM) software at the helm of your sales and marketing efforts, you can nurture long-lasting business relationships and improve your bottom line. If you need a little bit more convincing, we've compiled five more reasons why your business needs CRM.
Posted on Friday July 22, 2016 | salesforce, outlook, microsoft, lightning for outlook, email, customer relationship management
According to Salesforce, an average sales rep spends more than 70 percent of their time each week in their email inbox. Despite this fact, email and customer relationship management (CRM) software has remained separate, forcing sales reps to toggle between them. Fortunately, we have some good news for small and medium-sized businesses: Salesforce will finally be integrated into Microsoft Outlook.
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