Tag Search: voice over internet protocol
Posted on Wednesday May 17, 2023 | voip, voice over internet protocol, customer satisfaction, voip tips
One of the most overlooked aspects of customer experience is the on-hold experience. When clients are put on hold during a call, businesses often miss the opportunity to engage and impress them. Fortunately, by making the most of the following Voice over Internet Protocol (VoIP) features, you can turn those moments of waiting into valuable interactions that leave your clients feeling satisfied and valued.
Posted on Friday April 28, 2023 | voip, voice over internet protocol, voip issues, telephony, call quality, business communication, internet phones, jitter
A piece of technology that claims to cut your expenses in half may seem too good to be true, and often, it is. But this isn't the case with Voice over Internet Protocol (VoIP). Its promise of significantly reducing phone expenses is real and well-documented. However, VoIP systems aren't perfect, and you're bound to experience some issues while using this technology. Fortunately, most of them are easy to fix and prevent.
Posted on Tuesday February 07, 2023 | voip, voice over internet protocol, open source, proprietary
When it comes to choosing a Voice over internet protocol (VoIP) system for your business, there are two options to choose from: open-source and proprietary. Both have their pros and cons, but which one is the best fit for your business? In this blog post, we'll compare these two systems so you can decide which one best fits your needs.
Posted on Wednesday January 18, 2023 | voip, voice over internet protocol, voip services
Businesses today are well aware of the potential of Voice over Internet Protocol (VoIP) technology and its benefits. However, some business owners have yet to make the switch because of confusion over which VoIP service best fits their company's needs. In this article, we’ll go through the different types of VoIP services so you can choose wisely and reap their rewards.
Posted on Friday December 09, 2022 | voip, voice over internet protocol, vpn, passwords, encryption, internet phones, virtual private network, voip security, voip firewall, voip passwords, voip tips
If your business uses Voice over Internet Protocol (VoIP), it's important to make sure that your data is safe and secure. Luckily, there are many security measures that you can put in place to protect your VoIP system from criminal activity. To protect your VoIP phones, follow these tried-and-tested security measures.
Posted on Friday November 18, 2022 | security, voip, voice over internet protocol, vpn, firewall, intrusion prevention systems, multifactor authentication, call behavior monitoring, ip phone, physical security
While investing in Voice over Internet Protocol (VoIP) systems is known to help businesses reduce their telecommunication costs, failing to secure these can nullify the financial advantages gained and even lead to some serious consequences. If VoIP systems are left vulnerable, hackers can eavesdrop on your conversations and steal sensitive information. It's therefore crucial to take the necessary measures to protect your VoIP systems. Here are 6 solutions to help you do just that.
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