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How to avoid potential VoIP pitfalls

Posted on Thursday January 28, 2016  |  voip, telephony, technology, service provider, phone, installation, call quality

When it comes to saving money for small businesses, VoIP is one IT tool that is all the rage. For many organizations, it can cut phone expenses in half. So obviously the benefit of a VoIP system can be enormous. But is there a catch? With some VoIP providers, there certainly is. So when you're ready to install this new technology for your business, here are some common VoIP pitfalls to be aware of.

1. Poor call quality
2. Complicated and frustrating management of the VoIP system
3. Negative on-hold experience for customers

You're likely aware that a drop in call quality can tarnish the reputation of your business and result in a loss of profits. So obviously, issues like the three mentioned above may sound alarming. So does that mean that you should avoid installing a VoIP system altogether? Probably not. The thing is, VoIP isn't going anywhere. In fact, it is likely the future of telephony service for many businesses around the globe. Any technology that has the power to dramatically cut costs, such as VoIP, is here to stay. And as the service continues to evolve, it will become even more powerful and versatile.

 

Boost productivity when working from home

Posted on Tuesday January 19, 2016  |  workspace, work from home, telecommute, technology, social media, productivity

If you think the idea of working from home sounds too good to be true, it's not. Since the advent of the Internet, many business owners are open to the adoption of telecommuting, a strategy that allows their employees to work remotely in order to save commuting costs and time while increasing productivity. But of course, working from home can pose a few challenges of its own. In this article we'll go into details as to how you can work productively at home.

 

The difference between HDD and SSD

Posted on Friday January 15, 2016  |  technology, storage, ssd, hdd, hardware, flash storage, computer

The standard hard disk drive (HDD) has been the predominant storage device for desktop computers and laptops for a long time. But now, with the invention of solid state drive (SSD) technology, computer buyers and users now have access to the latest innovation that's setting new trends in the storage market. So which one should you go for - the HDD or SSD? Read on to find out.

 

The keys to a successful Office 365 migration

Posted on Friday December 11, 2015  |  technology, office 365, migration, mailbox, cloud, checklist

Microsoft Office 365 is growing in popularity as more and more businesses make the move to the cloud. However, without proper planning and testing beforehand, you could get stuck in the middle of the migration process, end up with duplicated data, or even have to abort the transition completely. Needless to say, all of these scenarios could result in serious network downtime. But you can easily avoid a migration nightmare by considering these key points before making the switch to Office 365.

 

Best Android tablet apps you should have

Posted on Thursday December 03, 2015  |  technology, tablet, mobile, google play store, android tablet, android apps

Choosing an app for your Android tablet can be daunting. Whether you're looking for a document reader app or a new web browser, there are many options out there that offer similar features. So how do you know which ones are the best fit for your device? We've compiled a list of powerful applications that will help you make the most of your Android tablet. Check them out and save yourself from browsing through hundreds of thousands of apps in the store.

 

Don't virtualize without answers

Posted on Wednesday December 02, 2015  |  virtualization, technology, smb, servers, questions, managed services provider, it department, applications

For small or medium-sized business, getting a leg up on the competition can be the difference between simply surviving and thriving. One way of doing this is by embracing virtualization. Many SMBs have used virtualization techniques to great effect, but implementing a change can be difficult and time-consuming. Here are a few questions you should ask before virtualizing your office.

 

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