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Tag Search: voip

5 VoIP services to help your business

Posted on Friday March 13, 2020 | voip, cloud, telephony, business solutions

More and more business owners are becoming aware of Voice over Internet Protocol (VoIP) and its features and advantages over conventional landlines. As technology progresses, the options available for VoIP also increase. Read on and find out which service is best for your particular business.

Is AI-powered VoIP the next step?

Posted on Monday March 02, 2020 | voip, artificial intelligence, customer service, robots

The use of artificial intelligence (AI) is becoming increasingly common across numerous industries, reshaping the way organizations conduct business. In the Voice over Internet Protocol (VoIP) market, in particular, AI's proactive and predictive automation processes can significantly increase precision, accuracy, and efficiency. How so? Read on to find out.

What you need to know about VoIP phishing

Posted on Friday February 21, 2020 | voip, phishing, cybersecurity, vishing scam, business communication, vishers, vishing attacks

Scammers have found a way to exploit vulnerabilities in VoIP (Voice over Internet Protocol) via a scam called vishing. This scam works much like any phishing attack: a scammer purports to be a legitimate entity and asks the potential victim to provide sensitive information. Learn how vishers operate.

Unified communications defined

Posted on Monday January 13, 2020 | voip, unified communications, business communication, communication integration, internet phones

Communications is an integral business component that no enterprise can survive without. At the forefront of modern business communications is the all-in-one, internet-powered communications solution: unified communications.

TDoS: An attack on VoIP systems

Posted on Wednesday December 04, 2019 | voip, cybersecurity, cyberattackers, dos attack, tdos attack

Denial-of-service (DoS) attacks are nothing new. But most businesses have no idea how to prevent this type of attack on their Voice over Internet Protocol (VoIP) system. If you're one of those businesses, we have everything you need to know right here.

What is VoIP theft of service?

Posted on Monday November 18, 2019 | voip, identity theft, pc, fraud, internet based, spam over internet telephony, spammers

Despite often going undetected, theft of service is the most common type of fraud for phone systems that use the internet to make calls. How does it affect an organization's VoIP network and how can businesses prevent or minimize the risk of this type of fraud? Let's take a closer look.