Tag Search: voip
Posted on Wednesday November 08, 2017 | voip, video conferencing, unified communications
There was a time when “voice†was the sole business communication solution. Then, we were introduced to emails, texts, and chats, all of which are extremely useful and are here to stay. But wouldn't it be nice if there was a communication solution that integrated everything -- voice, messaging, video -- into one platform? That's where unified communications come in.
Posted on Tuesday October 24, 2017 | voip, telephony, skype for business, on premises, office 365, migrate, microsoft teams, ignite, cloud
At the Ignite conference in September, Microsoft announced that the Teams app will eventually replace Skype for Business as the primary communication tool for Office 365. This is a huge development, and there are undoubtedly many questions that need answers. To find out more about what's going to happen to Skype for Business and Microsoft Teams, read on.
Posted on Thursday September 21, 2017 | voip, testing, isp, disaster recovery, call forwarding, business continuity, backup network
Voice over IP (VoIP) phone systems offer far superior mobility, functionality, and cost-efficiency than traditional landlines. But like any computer system, it can be vulnerable to service disruptions, equipment failure, and cyberattacks. With proper preparation, however, your phone systems can weather any disaster.
Posted on Tuesday September 05, 2017 | voip, landlines, internet calls, hosted phone system, business phone, business communication
You've probably heard of VoIP phone systems by now. But do you know what they are and why they're so popular among small- to medium-sized businesses? If you're reluctant to ditch your traditional phone system, these VoIP benefits might convince you otherwise.
Posted on Monday August 21, 2017 | voip, vishing scam, phishing scam, internet telephony, cyber security
Your business may be well-armed against email-based phishing scams, but you shouldn't neglect your VoIP (Voice over Internet Protocol) systems. Through ‘vishing scams,' hackers can disguise themselves as a bank representative and convince your employees to provide confidential financial details via a seemingly harmless VoIP call. Your business will be well-served by guarding itself from this new breed of phishing scam.
Posted on Thursday August 03, 2017 | voip, internet telephony, dedicated circuit, business
VoIP (Voice over Internet Protocol) service providers are fully aware of the causes of static, dropped calls, and other problems that occasionally diminish call quality, and may offer higher speed plans as a solution. The same problems may persist and you may end up switching to other providers, but it's not likely to eliminate the issues. If your business can no longer endure problematic VoIP calls, consider asking your provider for a dedicated circuit.