Tag Search: voip
Posted on Friday May 31, 2019 | voip, business strategy, remote employees, features, morale, whisper, work at home
Voice over internet protocol (VoIP) phone systems give employees the freedom to make and receive calls from any location. More importantly, a good VoIP solution allows you to enable work-at-home arrangements that will keep your workers happy and your company productive. So how exactly will VoIP and working at home equal to a more successful business? Let's find out.
Posted on Friday May 17, 2019 | roi, data, voip, crm, smb, customer service, product trends
If you're making or receiving Voice over Internet Protocol (VoIP) calls, you may gather a lot of valuable data without knowing it. Whether you're still getting accustomed to your new telephone system, or you're simply unaware of your VoIP data, here are five things you can do to benefit from it.
Posted on Monday April 29, 2019 | business reputation, businesses, call recording, customer satisfaction, customer service, employee performance, office tool, voip
Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your organization.
Posted on Friday April 12, 2019 | voip, telephony solution, softphone, ip, hardphone, customer service, connectivity
Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between the two types of phones: traditional desk phones (hardphones) or software-based phones (softphones). To help you decide, we'll break down the benefits of each type.
Posted on Wednesday March 27, 2019 | voip, skype, proprietary, open source, microsoft, internet telephony, cost reductions
Many industries now utilize Voice over Internet Protocol (VoIP) for better communication quality with lower costs. And with the many options on digital communications, taking your pick could be overwhelming. This guide will help you decide which VoIP system suits you best.
Posted on Tuesday March 12, 2019 | voip application, voip, softphone, on premise, mobile voip, cloud
Is it better for your company's Voice over Internet Protocol (VoIP) system to be on-premise or cloud-based? What's the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following compilation of VoIP options will help you answer these questions and choose the ideal service for your enterprise.
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