Tag Search: voip
Posted on Wednesday May 04, 2022 | voip, communication, voip benefits, qos, quality of service, phone system, voip provider, voip quality of service
Voice over Internet Protocol (VoIP) has become the top communication system of choice for many small- to medium-sized businesses. If your business is looking to switch to VoIP, make sure to ask potential providers about their Quality of Service (QoS). This is because the best QoS is essential for ensuring your company's success. In this article, we will provide a quick overview of what QoS is and some important questions you should ask prospective VoIP providers.
Posted on Monday April 11, 2022 | voip, unified communications, cloud, migration, uc
Migrating your unified communications (UC) systems to the cloud can offer many benefits for your business. Perhaps the most obvious one is the increased scalability that comes with cloud-based solutions. This means you can quickly and easily add more users or bandwidth as your needs grow. You can also take advantage of augmented security features that are not available with on-premises UC systems. However, if you want to enjoy these benefits, you must plan the migration carefully and avoid the potential risks involved in the process.
Posted on Friday March 25, 2022 | voip theft of service, voip fraud, voip eavesdropping, voip, voice over internet protocol
Did you know that theft of service is one of the most common types of fraud that affects Voice over Internet Protocol (VoIP) phone systems? VoIP theft of service is a serious issue that impacts businesses' VoIP networks and can result in significant financial losses. In this article, we will discuss what VoIP theft of service is, how it affects businesses, and what organizations can do to prevent or reduce the risks associated with this type of scam.
Posted on Wednesday March 02, 2022 | voip, video conferencing, user friendly, softphones, smartphone
When working remotely, there are many tools you can use to communicate with your colleagues and clients. You have email, analog phone calls, internal discussion forums, and issue tracking software. However, if you want to dramatically improve business performance, softphones are the way to go. Here's just a few of their benefits for your business.
Posted on Friday February 11, 2022 | voip, voice over internet protocol, on hold message, voip hold music, voip article
Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify their identity, find answers to their queries, or refer the call to a supervisor. One way to make sure callers do not feel abandoned while on hold is to use certain Voice over Internet Protocol (VoIP) features.
Posted on Friday January 21, 2022 | google, voip, microsoft, video conferencing, video calling, microsoft 365, microsoft teams, google meet, google workspace, online communication platforms
If you’re looking for a way to connect your remote or hybrid team, you can’t go wrong with Microsoft Teams and Google Meet, two of the most popular digital communication platforms today. Each offers a robust set of features that make communication among colleagues, as well as with clients and business partners, easier and more efficient. But which one should your business use? In this article, we compare their features to help you select the best one for you.
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