Tag Search: voip
Posted on Friday July 10, 2020 | voip, microsoft, teams, zoom, internet telephony, cost reductions, open source, proprietary
Your managed services provider may have your business communications covered, but knowing a thing or two about Voice over Internet Protocol (VoIP) will help you understand what VoIP solution best fits your business. What are your choices? Which one is better? Read on to learn more about VoIP.
Posted on Monday June 22, 2020 | businesses, voip, business reputation, customer service, call recording, customer satisfaction, employee performance, office tool
Voice over Internet Protocol (VoIP) provides small- and medium-sized businesses (SMBs) with the convenience of making and receiving calls from anywhere with an active internet connection. VoIP enables your staff to meet the demands of your clients, which boosts customer satisfaction. VoIP also has another feature that can take your customer service to the next level: call recording.
Posted on Monday June 01, 2020 | voip, communication tools, one stop solution, voice calls, voice data, voice over internet protocols, voice over long term evolution, voice over lte, volte
Voice over Internet Protocol (VoIP) is a must for today's businesses. Compared to the old analog phone system, VoIP is a more effective communication tool. Aside from making voice calls, you can also do conference calls, send instant messaging, queue calls, have music on hold, and record calls with VoIP. But now there's a new technology called Voice over Long-Term Evolution (VoLTE). How different are the two from each other, and is VoLTE poised to take over VoIP?
Posted on Wednesday May 13, 2020 | internet, voip, laptop, smartphone, video conferencing, application, integration, softphone, cost savings, user friendly
Desk phones that sit in the office are quickly becoming obsolete as many employees work off-site. Instead of traditional telephony systems, forward-thinking businesses are using softphones for most, if not all, of their communications. If your company hasn't already done so, here are five compelling reasons why you need to start using softphones.
Posted on Wednesday April 22, 2020 | voip, cybersecurity, voip network, voip security, voip system
Most businesses today have made the switch from the traditional landline telephone system to a Voice over Internet Protocol (VoIP) system. This is because VoIP offers more benefits including cost reduction, mobility, and scalability. But just like any device that's connected to the internet, VoIP phones can be targeted by hackers who want to steal valuable information. Here are some of the ways to tell if your VoIP system is being hacked.
Posted on Wednesday April 01, 2020 | productivity, voip, communication, voice over internet protocol, work from home, remote work, covid 19, coronavirus, auto attendant, voip phone, voip telephony
In this time of uncertainty brought about by the COVID-19 pandemic, communication is more important than ever. Organizations in all sectors are struggling to stay connected with their remote workforces, as well as clients and partners who need assistance. Voice over Internet Protocol (VoIP) telephony offers the perfect solution. Aside from ensuring good communication, VoIP has a raft of other benefits to offer your organization in this difficult time. Read on to learn all about them.
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