Gmail: Manage your emails better with these 5 simple tricks

Posted on Friday September 17, 2021  |  email, google, gmail, business email, email tips and tricks, gmail for business, gmail tips and tricks, google email

Security, ease of use, and free service are just some of the main reasons why many businesses use Gmail. But despite the email service’s ubiquity, there are still plenty of ways for users to improve their Gmail experience. Gain better control over your inbox — and your workday — with these tricks.

 

Why is it important to have a business continuity plan?

Posted on Wednesday September 15, 2021  |  business, business continuity, business continuity plan, bcp

Many small- to medium-sized business (SMB) owners fail to prepare for major crises like flood and ransomware attacks. Disaster events can cause downtime, which can result in lost revenue and lower profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers to their competitors. To prevent this from happening to you, it’s important to have a business continuity plan (BCP) in place.

 

Useful Microsoft Edge features you should know about

Posted on Monday September 13, 2021  |  browser, microsoft, microsoft edge, features, collections, immersive reader, password monitor, tab groups, tracking prevention, vertical tabs

Microsoft Edge is a web browser that boasts faster loading times, better support, and stronger security than its predecessor, Internet Explorer. However, these improvements merely scratch the surface of what Microsoft Edge is capable of. Here are a few great features available in the newly updated web browser.

 

4 Important factors about HIPAA and your IT

Posted on Wednesday September 08, 2021  |  it, healthcare, hipaa, ephi, medical office, phi, data regulations, hipaa compliant, medical practice, phi notice

Medical records are private and their exposure could lead to negative consequences such as social stigma and job discrimination. The Health Insurance Portability and Accountability Act (HIPAA) protects these data and grants patients the right to view their own health information so that they can enjoy more control over their care. Healthcare practices must therefore make sure that they have all their bases covered when it comes to HIPAA compliance. Below are four of the most important factors to consider.

 

The importance of updating firmware

Posted on Monday September 06, 2021  |  managed services, software, hardware, routers, cybersecurity, firmware, firmware attacks, firmware updates

Businesses today are aware of the importance of regularly updating the different software they use to keep these running optimally and protected against cyberthreats. However, they often overlook the firmware of their computers and other devices. At best, firmware is only updated if there’s an issue with the hardware. But it’s actually a good idea to always keep firmware updated, and here’s why.

 

Why call recording is advantageous for businesses

Posted on Friday September 03, 2021  |  voip, customer service, internet phones, call recording, customer satisfaction, employee performance, office tool, business voip

It’s almost impossible for small- and medium-sized businesses (SMBs) today to function without Voice over Internet protocol (VoIP). And as an SMB owner, you should explore ways to maximize your VoIP system’s features. For starters, you can use its call recording function to enhance your customer service quality. In turn, you can reap the following benefits.

 

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